I forgot my Username and Password. How can I find out what they are?

Why do I see a charge from Blackbaud or Mercy Health Foundation on my statement?

How do I register for the Heat It To Beat It 2017 online?

What is unique about this website?

Is my information secure?

What is the long website address for that I received in my confirmation receipt?

Can friends and family make a donation to a Walker or Runner by going through the main website?

How does Mercy Health Foundation utilize the contributions?

Why is the "Sponsor Walker or Runner " search not finding the Walker or Runner that I know has registered?

How can I see who has donated to me?

All of my Donors are not showing up on the scroll mechanism. Why?

Will Blackbaud put my name on various mailing lists?

 

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I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.

 

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Why do I see a charge from Blackbaud or Mercy Health Foundation on my statement?
Heat It To Beat It is managed by Mercy Health Foundation. When a credit card charge is first processed it passes through Blackbaud as the payment processor. The processing is secure and Blackbaud does not retain any contact information.

 

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How do I register for the Heat It To Beat It 2017 online?
Go to the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.

 

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What is unique about this website?
This website is so unique because it offers the capability for individuals to not only register for the event, but also to collect donations from their friends and family through a much more efficient mechanism. Mercy Health Foundation Event Manager and the event Walker or Runner can track the progress of donation collections through viewing secured online reports.

 

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Is my information secure?
Yes. Blackbaud (our payment processing partner) has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.

 

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What is the long website address for that I received in my confirmation receipt?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.

 

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Can friends and family make a donation to a Walker or Runner by going through the main website?
Yes. On the home page of the website, friends and family can locate a Walker or Runner by clicking on the "Donate" button. By typing in the name of the Walker or Runner, they will be directed to the Walker or Runner's personalized pledge page.

 

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How does Mercy Health Foundation utilize the contributions?
To get more information on how Mercy Health Foundation uses contributions, please email heatit@mdmercy.com. You can also visit our website at http://www.heat-it.org/ or call us at (410) 332-9290 for more information.

 

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Why is the "Search for a Participant or Team" not finding a Walker or Runner that I know has registered?
You must type in the first name or last name of the Walker or Runner exactly how it is spelled. It is not case sensitive.

 

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How can I see who has donated to me?
Go to the Log-in section on the site. Use the Username and Password that you received when you registered for the event. You can then view your Donor list and the amounts that have been donated.

 

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All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.

 

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Will Blackbaud put my name on various mailing lists?
Blackbaud collects and maintains only personal information that is voluntarily submitted to us for the purpose of processing registrations and donations. Blackbaud does not use any of this information, nor does it sell the information. Mercy Health Foundation does retain your name for possible future fundraising mailings and events, but never sells our mailing list.